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TitleFed Ops Security Incident Response
DescriptionMost federations have wording in their federation policy to support incident response but this tends to be a few words committing the Op, IdP and SP to work together on issues.  There is no developed idea of the workflow for incident reporting and it is difficult for SPs to understand the process across different federations or contact multiple federations.   REFEDS should define a common process and workflow descriptions for federations and support a lightweight model for supporting incident reporting and discussion - possibly via the FOG list or an XMPP type approach.  As discussed at ACAMP.
ProposerNicole on behalf of ACAMP session.
Resource requirementsREFEDS Coordinator time, buy in from federations, possibly some small infrastructure support requirements.
+1'sTom Barton, Wendy Petersen (CAF), Dave Kelsey, Scott Koranda, Romain Wartel, Michal Prochazka, Ann West
TitleVO Assessment
DescriptionSeveral years ago, the COmanage project put together a questionnaire aimed at helping both the VO and the organizations supporting them understand their IdM needs and business processes.  This proved to be fairly useful, but it needs to be updated and expanded to help a more international audience.  The old assessment is available off the COmanage wiki, hosted by Internet2.
ProposerHeather Flanagan
Resource requirementsSome effort (probably not a huge amount), maybe support for a survey, and kittens
+1'sNiels (both with SURFnet as well as GEANT SA5 VOpaas hat on), Michal Prochazka
Titleedugain recommended practices
DescriptionWith edugain gaining steam, national Feds are trying different approaches to managing import, export, and filtering. This activity would review an early harvest of national Fed experiences and produce recommended practices that national Feds can use to produce a more consistent experience for IdPs and SPs, and hence for users.
ProposerTom Barton
Resource requirementsPerhaps 6 conference calls for a working group to organize, gather materials, net out essential recommendations. Someone to edit a resulting doc. Email list support.
+1's Mikael Linden, Jean-François Guezou, Ann West
TitleFederation at scale
DescriptionDetermine next steps towards dynamic resolution of entity metadata. The assumption is that this is how metadata will eventually be obtained at transaction time. This activity might focus on furthering the development and experimentation with protocols and implementations for so doing, or on how metadata comes to be sourced for dynamic resolution, or on identifying criteria by which to assess that a given dynamic resolution mechanism is working well. The purpose is to gain further experience and not necessarily to attempt anything definitive as yet.
ProposerTom Barton
Resource requirementsThis one might have some hard resource needs. Some development. An environment in which to try things out, somehow including IdP or SP instances with which to experiment.
+1's 

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TitleFocus on R&S adoption
DescriptionWhat is needed to jump start R&S programs in more national Feds? Produce recommendations, possibly including training, template processes and communication materials, live exchanges between Feds with established practices and others getting ready to dig into it.
ProposerAnn West (communicated by Tom Barton, as version history will attest)
Resource requirementsWorking Group with representation from a couple of national Feds already doing R&S with a couple not quite there yet. Maybe 6 conference calls and list support. Could lead to a further event programming activity.
+1'sScott Koranda, Wendy Petersen (CAF), Ann West (wink)
TitleEduGAIN Global incident handling/support framework
Description

As national federations continue to join eduGAIN the problem of supporting users across federation boundaries will increase. When a user has an issue attempting to access services provided in another federation how it will be resolved in this global federation of federations. Issues the end user may experience include;

  • Understanding where the cause of the problem is;
  • Language barriers;
  • Service providers unaware that their services is available in other federations;
  • Services providers unwilling to provide support to users in other federations;
  • Global scale and time zone difference challenges

The development of a global incident handling/support framework. This framework would build on each federation’s user support strategies and seek ongoing support of the framework from federation through a memorandum of understanding.

ProposerTerry Smith (AAF) and Sat Mandri (Tuakiri)
Resource requirements

1) Development of a service oriented approach eduGAIN Global Support Framework to provide seamless user experience, including:

i. Capability to log support request from anywhere (eduGAIN Support Zendesk)

ii. Incident Management process for National Federation on eduGAIN

iii. Incident Management process for Service Providers (Institutional, National, and International SPs)

2) A program of work to ingest (1) above into all national federations participating in eduGAIN.

Development and documentation of the framework Marketing of the framework and buy in for federations

Risk and Issues

eduGAIN to publish a register for participating members to log and manage Risk and Issues

+1'sHeath Marks (AAF), Wendy Petersen (CAF)

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